Privacy Policy

Privacy Policy

Effective Date: 11.20.24

At Unicorn Friends, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a purchase or sign up for an account, we collect your name, email address, shipping address, billing information, and payment details.
  • Non-Personal Information: We may collect data about your browsing behavior, such as your IP address, device information, and pages visited, using cookies or other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To complete your purchases, fulfill orders, and communicate about your transactions.
  • Customer Support: To respond to inquiries, process returns or exchanges, and address any customer service issues.
  • Marketing: With your consent, we may send you promotional emails or newsletters about new products, special offers, or events related to Unicorn Friends.
  • Improving Our Services: To analyze website traffic, understand customer preferences, and improve the user experience on our site.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors, shipping companies) to assist in processing transactions or delivering your orders.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and track your behavior on our site. You can choose to disable cookies in your browser settings, but this may affect the functionality of the website.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

  • Access and Update: You have the right to access and update your personal information. You can do so by logging into your account or contacting our customer service team.
  • Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can opt-out by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
  • Delete Your Information: You may request the deletion of your personal information by contacting us, and we will comply with your request, unless we are required to retain certain information for legal or business purposes.

7. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child, please contact us, and we will take steps to remove that information.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by Unicorn Friends. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and revise the Effective Date at the top. Please review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Unicorn Friends
orders@ourunicornfriends.com